Fractional Services | Fit First Fractional

Fractional COO and/or CHRO

Executive “boots-on-the ground” strategic leadership; meeting with Operations staff/direct-reports to guide initiatives encompassing all Operations/HR services
Assisting organization/functions to attain “silent running” to wind-down fractional assignment once processes are in “maintenance mode”
Assist CEO/Sr leaders in search of permanent COO/CHRO and/or appropriate level Operations/HR leader to take over in maintenance mode capacity while having the potential to grow and be developed into an effective executive leader continually improves the established operations/HR processes

Business Processes

Operations, Finance & Accounting, HR, Administration, etc. process assessment
Waste Identification:
- Future State Mapping for unnecessary waste elimination and necessary waste reduction/mitigation
Process creation or improvement with cross-functional/departmental integration
- Operational Processes
- Administration Processes
- Budget Cycle/Planning
Plan, Do, Check, Adjust (PDCA) for embedding Continuous Improvement

Strategic Planning

Strategic Planning Process Development
- Strategic Planning Meeting Facilitation
- SWOT Analysis and follow-up action plan execution
Goal Development and cascading in direct support of finalized Strategic Plan
- Long-Term Strategic Objective Development
- Annual Strategic Goal Development and Prioritization
- Departmental/Functional Annual Goal Implementation Development
- Individual Annual Goals Development

Change Management

Change Management Strategy Development
- Method facilitation - World Café, Appreciative Inquiry, etc. to effect wholescale change and acquire buy-in
- Change Agent identification and leveraging to support strategy
Behavioral expectations support
- Guiding Principles/Values & Behaviors/Core Values assessment and/or collaborative development
Reporting structure analysis
- Organizational review and design for effective reporting relationships (form follows function)

People Processes

Performance Management
- Goal setting for employee accountability
- Clear pay-for-performance connectivity
Employee Relations (ER)
- Employee Investigations
- Corrective Action/Discipline analysis
Talent Management
- Develop program that informs the correct build/buy talent approach
Learning & Development
- Training Process/Structure Assessment and Improvement/Creation
- Corporate Training Guidance
Employee Engagement
- Main/Pulse Survey Development
- Action Planning for Remedying Employee Concerns

Policy Administration Support

Company Handbook
- Fit-for-purpose analysis
- Improvement and/or Creation
Ad-hoc Policies
- Fit-for-purpose analysis
- Improvement and/or Creation
Compliance
- Communication strategies
- Deployment strategies
- Training
- Verification

Labor Relations Support

Negotiations Strategy/ Preparation
- Collective Bargaining Agreement (CBA) language analysis
- Proposal development
- Negotiations table process development/ execution
- Chief Spokesperson, sub-committee, backroom support
CBA Administration
- Front Line Leader/HR training
- Grievance analysis/answer processing
  - Liaise w/legal; late-stage grievance hearings/arbitration preparation
National Labor Relations Board (NLRB) support
- Front Line Leader/HR training
- Unfair Labor Practice (ULP) analysis
- Liaise w/legal; answers/board hearings preparation